DELIVEERY TERMS

Orders will be shipped in the next 5 business days or less. 
 
In case of any inconvenience caused by us, we will contact you based on your membership information. That is why complete and accurate membership information is essential. Deliveries are not made on weekends or holidays. The entire deliveries will be delivered at your door via the logistic company we agreed with.
 
A confirmation of your order will be sent to your e-mail address.
 
SALES CONTRACT
 
SELLER’S INFORMATION
 
Title: VIVATI Clothing
GLOUCESTER CENTRE MALL
1980 Ogilvie Rd. Gloucester ON K1J9L3
Phone: 613 513 7359
E-mail: vivatisolutions@gmail.com
 
 
PURCHASER’S INFORMATION
 
Name/Surname/Title:
Address:
Phone:
E-mail:
 
 
The purchaser accepts, declares, and undertakes that he/she reads and understands the basic specifications of the contractual product, its price, payment term, and the preliminary information about the delivery on the official website of the seller and confirms in the electronic environment. The fact that the purchaser confirms the Preliminary Information Form in the electronic environment before the distance contract means that the purchaser accepts, declares, and undertakes that it obtains the address, the basic specifications of the ordered products, the price of the products including tax, and payment and delivery information completely and accurately.
 
Each product, which is subjected to the contract, shall be delivered to the purchaser, the customer, or the organization in the address indicated in a period depending on the distance of the purchaser determined in the preliminary information on the website without exceeding the legal period, which is 30 days. Unless the product is delivered to the PURCHASER in the given time, the PURCHASER reserves the right to terminate the contract.
 
The SELLER accepts, declares and undertakes that it shall deliver the contractual product in full, in accordance with the specifications specified in the order, including the warranty documents and manual (if any), it shall execute the business in accordance with the principles of accuracy and honesty with the information and documents in accordance with the standards and complying with all applicable laws and regulations free and clear of all defects, it shall maintain and enhance service quality and to show due diligence and attention during the execution of business and it shall act delicately.
 
The SELLER acknowledges, declares, and undertakes that in case the SELLER cannot fulfill the obligations of the contract, it shall inform the consumer in three (3) days in written and it shall return the total cost to the PURCHASER within the 14 days.
 
The PURCHASER agrees, declares, and undertakes that the PURCHASER shall return the product subjected to the contract to the SELLER in 3 days (the shipment fee is covered by the SELLER) in case that the price of the product is not paid by the relevant Bank or Financial institution to the SELLER due to the unfair use of the SELLER’s credit card by unauthorized persons after the delivery of the product to the PURCHASER, seller, or organization in the address indicated by the PURCHASER. 
 
The SELLER agrees, declares, and undertakes that The SELLER shall notify the PURCHASER if the SELLER cannot deliver the product within the specified period due to unbearable situations arising beyond the control of the parties, which cannot be foreseen and situations hindering and/or delaying the execution of the liabilities of the parties. The PURCHASER shall also have the right to demand from the SELLER the cancellation of the order, the replacement of the product with its equal, if any, and/or delay of the delivery until the elimination of the situation hindering the delivery. If the order is canceled by the PURCHASER, in the payments made by the PURCHASER in cash, the amount of the product will be paid in cash and in advance within 14 days.
 
In the payments made by the PURCHASER with credit card, the amount of the product is returned to the relevant bank within 14 days after the PURCHASER cancels the order. The PURCHASER agrees, declares, and undertakes that it takes 2-3 weeks to transfer the money (that is returned by the SELLER to the credit card account) to the PURCHASER’s account by the bank, it is completely concerning the bank transactions to transfer of the money to the PURCHASER’s account and the PURCHASER cannot regard the SELLER as responsible for the probable delays.